Proxy Guard

Proxy Guard

by Skyen Systems

Your data, your control

Data Deletion

Last updated: July 14, 2026

Proxy Guard does not require you to create a user account with email or password. However, we may store limited backend data (such as subscription entitlement records and device identifiers) to provide the service. This page explains how to remove local app data and request deletion of backend records.

1 Remove local data on your device

  1. Disconnect from the VPN if connected.
  2. Uninstall Proxy Guard from your device, or clear app data in your device settings.

This removes settings and cached data stored locally on your device. It does not automatically cancel an active Premium subscription.

2 Cancel your subscription

Premium subscriptions are managed by Apple or Google, not by a Proxy Guard login. To cancel billing:

  • iOS: Settings → Apple ID → Subscriptions → Proxy Guard → Cancel.
  • Android: Google Play → Payments & subscriptions → Subscriptions → Proxy Guard → Cancel.

3 Request backend data deletion by email

To request deletion of subscription entitlement records, device identifiers, and VPN configuration metadata stored on our servers, contact us:

Data deletion requests Email: info@skyensystems.com

Please include your device type (iOS or Android), app version, and any relevant purchase details (such as the store account email used for Premium, if applicable) so we can locate and delete associated backend records.

What is deleted

  • Subscription entitlement records linked to your device or store purchase (hashed identifiers).
  • Device ID linkage and VPN peer configuration metadata stored in our backend.
  • Local app data on your device when you uninstall or clear app data.

What may be retained

  • Information we must keep for legal, security, or fraud-prevention purposes.
  • Subscription and billing records managed by Apple App Store or Google Play (cancel subscriptions there separately).
  • Anonymized or aggregated operational data that cannot identify you.

Processing time

Local data removal is immediate when you uninstall or clear app data. Email requests for backend deletion are typically completed within a few business days after we verify the request.