Proxy Guard
by Skyen Systems
We're here to help
Support
Need help with Proxy Guard? Contact Skyen Systems for connection issues, subscription questions, bug reports, and privacy-related inquiries.
Skyen Systems — Proxy Guard Support
Email: info@skyensystems.com
What to include in your message
- Your device model and operating system (iOS or Android version).
- App version (shown in Settings or Account in the App).
- Whether you are using Free or Premium.
- A clear description of the issue or question.
- Screenshots if applicable (please avoid sharing sensitive personal data).
Common topics
VPN connection
Unable to connect, slow speeds, or server selection issues.
Restore Purchase
Tap Restore Purchase on Account or Premium if Premium does not appear after reinstalling.
Subscriptions
Premium billing is managed through the App Store or Google Play.
Device limits
Premium plans may limit linked devices. Use Manage Devices in the App.
Privacy & data
See our Privacy Policy or request data deletion.
Response time
We aim to respond to support requests within a few business days. Complex issues may take longer to investigate.